Sandbox
Sample Online Microsite/Shopping Cart in WordPress
https://itd.online.red61.co.uk/
Click on the link to view the live Sandbox microsite. When events are created or updated in the Red61 desktop client application, they will appear online when set On Sale.
Navigate through the site to test the shopping cart process.
Create a new account with your email to fully test the customer experience.
You can use this "dummy" credit card to complete and test transactions. You can save the card details to your test account(s).
Fake Credit Card Number: 4111111111111111
You can also enter a fake name and use a testing free service such as mailinator to populate an email address to test additional accounts ie. {enterafakename}@mailinator.com
Expiry: Any future date: ie. 1226
Security Code: 123
WordPress Administrative Site
Administrators at your organisation will receive a login for your WordPress instance. Here you can customise the site using some of the built-in features. Click on the paintbrush Customise option to view changes you can make on the left navigation bar. You will receive an email with how to access this along with a temporary username and password.
Username: This will be emailed to you
Password: This will be emailed to you
Red61 System - Desktop Client
http://demo.admin.red61.co.uk/
User Name: REDSTE
Password: fwcmvc5w
The system is currently downloaded from a Splash page to a desktop or laptop. But not for long! Red61 is busily working on a completely Cloud based solution that will be completely accessed from a web browser. The system is Cloud based hosted, so data is stored at our AWS hosting facilities. For now, download the Red61 Client. You may need to upgrade Java. If you have any trouble installing this, contact your Sales Rep and we can do a live demo of the back office client if that is easier. You will receive full training on the administrative features.
Installation Steps
The following is the install instructions for getting the ticketing application installed on to your computer. This is where the configuration and population of the system takes place.
Install Instructions:
Install Java 11 (if you don't already have this installed)
Red61 software requires Java 11 to run on PC/Mac. It works with various distributions but our recommended one is the Amazon Coretto version, which is completely free to use (unlike the more common Oracle version which has in recent years moved to being free for personal use only and not for business use).
All the available installation types for Coretto 11 can be found here:
https://docs.aws.amazon.com/corretto/latest/corretto-11-ug/downloads-list.html
However, to save sifting through that list the two most commonly used would be these two:
Windows x64 - https://corretto.aws/downloads/latest/amazon-corretto-11x64-windows.jdk.msi
MacOS x64 - https://corretto.aws/downloads/latest/amazon-corretto-11-x64-macos-jdk.pkg
Mac Users
1. Click on the desktop client link above to download and select Download for Mac.
2. The client file will download to the lower left of your computer screen. Double click to install it. If you receive a security warning, select More Info - Run Anyway.
3. The Client will create a new menu folder or you can select where to download it to.
4. Install.
5. Click on Next.
6. Click Finish to close setup. It will start to install the desktop Client. Red61's databases are hosted in the UK, Australia and Canada for our customers in these regions. By installing the desktop Client, you are not downloading the database. The databases are securely hosted at our hosting facilities.
7. The screen will display Validating....
8. You may get a Client/Server Time Zone Mismatch. Ignore this and click OK.
9. Login to the Client with the test login credentials provided.
You may need to grant approval of the application of your Mac if you receive an error message after installing the application, such as granting approval for the applcation. You can grant an exception for a blocked app by clicking the Open Anyways button in the General pane of Security & Privacy preferences. This button is available for about an hour after you try to open the app. To change these preferences on your Mac, choose the Apple Menu - System Preferences - Click Security & Privacy - Click General. You can then attempt to open the application again and will no longer see this warning appear.
To create a shortcut on the desktop, drag the application out of the temporary DMG folder and into your application folder.
Microsoft Windows Users
1. Click on the desktop client link above to download and select Download for Windows.
2. The client file will download to the lower left of your computer screen. Double click to install it. If you receive a security warning, select More Info - Run Anyway.
3. The Client will create a new menu folder or you can select where to download it to.
4. Install.
5. Click on Next.
6. Click Finish to close setup. It will start to install the desktop Client. Red61's databases are hosted in the UK, Australia and Canada for our customers in these regions. By installing the desktop Client, you are not downloading the database. The databases are securely hosted at our hosting facilities.
7. The screen will display Validating....
8. You may get a Client/Server Time Zone Mismatch. Ignore this and click OK.
9. Login to the Client with the test login credentials provided.
10. To relaunch it after you have logged out the first time or to create a Windows desktop shortcut in order to launch, click on the Windows Start button which should be located in your computer's task bar. Search for Red61. Find the Red61 icon in the list (ie. red61 - client - demo - Live) and click on it to launch and Pin to Start or to your Taskbar.
The system can now be launched from the desktop icon by double-clicking on it or from the Windows Start menu. For PCI compliance, if not active in the system, the user will be logged out. The login screen will be presented and simply re-enter the password to continue the secure session.
Uninstall after you have finished your trial of the system
For Mac OS Downloads
Locate the Red61 Client application in your Mac's Finder.
Drag the application to your Trash folder, or select the application & choose File > Move to Trash.
To uninstall the application completely, select Finder > Empty Trash.
Windows
In the Windows Search bar, type the name of your instance, then click 'Open File Location' to locate the application in your User's system folders.
In the same folder as your downloaded Client application, an 'Uninstall' file will also be available. Double-click on this file to uninstall the application.
The application is then uninstalled, and you are taken to a file wizard, where you can click 'Finish' to complete the process.
For JNLP Downloads using Windows OS
1. Find the shortcut of the system created on your desktop and delete it.
2. Search "Control Panel". Search "Java". Open Java. At Temporary Internet Files, click on the View button.
3. Locate the Client applications from the list by selecting from the dropdown Show: Applications (ie. they should be labeled sandbox). Click on them to highlight the line and click on the red X to delete them.
4. Click on Show: and select Resources. Click on the URL heading to sort the urls. Click on any of the sandbox URL's to highlight the line and click on the red X to delete them.
5. To complete uninstallation, click on the Show: Deleted Applications and highlight the sandbox line and click on the red X to delete it. The Client and any Java applications related to it have now been deleted and you have successfully uninstalled.
Help Documentation
We provide system training as part of each implementation. To guide you through the sandbox, here are some helpful guides for frequently used functions in the system. Click on the function to view instructions. Re-enter your password for this sandbox site for access.
Front of House App
View our Front of House app, that is downloadable from the Google Play store once you are a Client. The app can scan tickets, sell tickets, and has a customer list that can be clicked if a barcode or ticket does not scan.