Red61 Takes Action To Protect Staff and
Maintain Continuity of Service
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Red61 is a Market-leading Audience Management and Ticketing System for
Venues, Agents, Festivals, Attractions and Networks
A TICKETING SYSTEM FOR YOUR FUTURE
Red61 Ticketing Solutions deliver supreme performance in some of the most testing and complex arts environments. Some of the world's leading arts organisations are making the switch to Red61. Find out why and watch the videos.
Red61 was founded in 2002 to build a robust and flexible ticketing system that could handle the size and complexity of the Edinburgh Festival Fringe. With more than 50,000 performances of 3,200 events in over 300 venues, and with attendances of 2.8 million people over the three-week festival, the Fringe is the largest arts festival in the world. Building on constant innovation, our ground-breaking audience engagement software and solutions now benefit major cultural venues and arts festivals worldwide.
Collaboration and partnership are at the heart of Red61. With an experienced team from across the audience management and ticketing sector, we specialise in working with clients to build creative and flexible solutions that improve existing businesses or are the strong foundation on which to build new ones.
If you're looking for an audience engagement solution that fits the needs of your business, whatever size, scale of complexity, contact Red61 today or learn more by joining a webinar.
Red61 and Adelaide Fringe
Red61 and Sheffield Doc Fest
We proudly power 4 of the largest arts festivals in the world on 4 continents. Red61's ticketing platform is a robust, reliable and powerful and has been rigorously tested in some of the most intensive, high-volume and complex multi-site ticketing environments in the industry. We support large ticketing networks in all types of spaces and are skilled at handling high-volume sales.
High Volume Sales
Red61 processes millions of tickets across various platforms and across the largest ticketing network in the UK with 70 sites. We provide solutions that work for large and smaller venues and events.
Website Integrations
Multiple websites can integrate with our API (Application Programming Interface) allowing for multiple sales channels while extending the platform to reach more people and sell more tickets. With our unique networking capabilities, we can extend your sales reach across physical locations and sales channels.
Collaborate and Cross-Sell
With Red61, organisations can sell each other's inventory to extend their sales reach. Red61 is a powerful technology solution that takes information from multiple servers and presents it seamlessly on one screen.
Ticketless Technology
Red61 offers the latest ticketless technology to produce RFID-chipped products (cards, wristbands, etc) connected to customer account information.
CLIENTS AND CASE STUDIES
THE IMPORTANCE OF COLLABORATION
IN THE VISITOR EXPERIENCE
The Edinburgh Festival Fringe understands the value that collaboration can bring to the visitor experience.
LIGHT UP YOUR TICKETING WITH RED61
Red61 works with many organisations that present a long list of complicated ticketing scenarios.
TRANSFORM YOUR DATA
With Datafeed, you can access a live data stream of what matters to your organisation, anytime you need it.
COMP TICKETS WITH EASE
Free up time and ease the ticketing work for your ticketing staff with our innovative complimentary ticketing feature.
TAKE YOUR TICKETING FROM
AVERAGE TO AMAZING
Unlock the ability to accept Smartcards and RFID capabilities to your ticketing and access control.
IMAGINE A BOX OFFICE WITHOUT ANY MANUAL PROCESSES
We understand how time consuming it can be to manage your ticket holds. No more manual processes!
LIFTING BARRIERS FROM
MOBILE BOX OFFICES
How one festival completely removed financial barriers for their customers. Find out how the Fringe Theatre solved this huge challenge.
CONNECTING STAKEHOLDERS THROUGH SMART TECHNOLOGY TOOLS
Brighton Fringe was looking for a way to help their stakeholders connect in an intuitive and easy way that elevated the buying experience.
A NEW APPROACH TO
THE CINEMATIC EXPERIENCE
Find out how Girls School Cinema innovatively used ticketing features to facilitate a unique cinematic experience.
RED61 WEBINARS
Free sessions to learn more about and consider Red61 for your ticketing business.
Are you looking for a new ticketing solution? Whether you're ready for a new system now or are planning further into the future, spend 12 minutes with us to find out more about how Red61 can help your organisation. Sign up for one of our webinars today! Just click on a time below to register.
Upcoming Webinars:
Thursday, April 2, 2020 2pm GMT
Wednesday, April 8, 2020 10am EST
Tuesday, April 14, 2020 3pm AEST
BUILD A CAREER WITH RED61
If you’d like to build a career developing groundbreaking solutions for the arts, come and join Red61.
With our constantly growing international client base and continual seasonal festivals, there are exciting opportunities to join our team. Current job postings are listed below.
If you're interested in working with Red61 we'd love to hear from you. Get in touch with jobs@red61.com telling us a bit about yourself, the type of role you're looking for and why you'd like to work with us.
ADDRESS
The Stack, 1 Papermill Wynd
McDonald Road, Edinburgh
Scotland EH7 4QL
PHONE
UK +44 (0)345 867 2203
AUS +61 (0)3 8658 0761
ZA +27 (0)21 300 9268
CA/USA +1 416 548 4815
IRL +353 (0)1 691 7672
RED61 SALES CONTACT FORM
Complete the form if you would like to get in touch with the Sales Department.
Click on the Contact Support button above to reach our support staff.
Red61 Takes Action to Protect Staff And Maintain Continuity of Service
As you are well aware, the situation with COVID-19 has and continues to change and evolve quickly. Red61 took the decision to close our offices and to move all staff into a home working environment. This happened on Monday 16th March without any interruption to the delivery of our service.
Our Customer Care and Professional Services teams are already designed for remote working and 24/7 availability. In Australia, our team work out of Adelaide, Melbourne and Sydney; our Canadian team work from three locations around Toronto and members of the UK team spend time on site in the UK, UAE and Australia.
Our technical team are also already split between Canada, London and Edinburgh with some work being carried out by 3rd party suppliers outside of the UK. Our hosting environments are all remote.
Our service levels do not change. Red61 has for some time been using the Zoom conferencing platform for meetings, remote training and stand ups with participants from around the world. We use other platforms such as Slack, Zendesk and Jira to communicate quickly and effectively both internally and with clients.
Calls to the UK office will continue to be routed to the correct department, but we would ask clients to communicate through Zendesk in the first instance where possible.
We have taken the decision to only carry out remote training until further notice. Requests for on-site attendance will be reviewed on a case by case basis. Please contact the support or implementation teams to discuss any requirements.
These are difficult and uncertain times for our industry. Red61 will do everything it can to look after the well being of our staff whilst maintaining quality support to our clients. Keep in touch, take care of yourselves and let us know if your plans change.
Tony Davey, CEO
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