THE FUTURE OF TICKETING TECHNOLOGY
Is it possible to be both complex and exceedingly simple? Technologically groundbreaking yet unwaveringly committed to improving the people relationships in your business?
At Red61, we absolutely think these seemingly opposite statements are not only complementary, but that they are essential in building strong businesses and even stronger relationships - both with your customers and your employees.
Edinburgh-based Red61 is a ticketing solutions company that is making the ticketing process quick, easy, simple, and organised for festivals, performing arts organisations, events, attractions, venues, and ticket agencies across the UK, Canada, Australia, New Zealand, South Africa, United Arab Emirates, and Papua, New Guinea.
From the very beginning, starting in 2002 as the ticketing solution for the Edinburgh Festival Fringe Society, the world's largest arts festival, Red61 has worked collaboratively with our clients in a spirit of constant innovation to completely transform the customer journey.
Stunning Ticketing Websites
Featuring innovative online templates that you can customise in an industry-leading content management system, and the ability to achieve integrations with our API, Red61 provides organisations with the ability to fully control the online user journey. Interested in using Red61's API?
Innovation at Red61 happens through co-creation with our clients and their customers, with a focus on user experience that addresses market opportunities and needs.
We place our client relationships at the forefront of everything that we do. From day one, we can help you to start improving sales, simplify your box office operations, automate processes, and enable your staff and volunteers to become your ticketing superstars.
Are you looking for an innovative ticketing solution? Whether you're ready for a new system now or are planning further into the future, you can find out more about how Red61 can help your organisation. Start your discovery with a webinar! Click on the link below to register for the on-demand webinar.
LIFTING BARRIERS FROM MOBILE BOX OFFICES
How one festival completely removed financial barriers for their customers. Find out how the Fringe Theatre solved this huge challenge.
BUILD A CAREER WITH RED61
Red61 consistently attracts people who want a flexible, exciting, and above all rewarding career. The Red61 client base continues to grow each year and there are exciting opportunities to join our team.
If you’d like to build a career developing and supporting groundbreaking solutions in ticketing technology, consider applying for a job at Red61.
If there are no relevant jobs listed below, we'd still love to hear from you. Get in touch with email@example.com telling us a bit about yourself, the type of role you're looking for, and why you'd like to work with us.
Complete the form if you would like to get in touch with the Sales Department.
Click on the Contact Support button above to reach our Support Staff.
Red61 Takes Action to Protect Staff And Maintain Continuity of Service
As you are well aware, the situation with COVID-19 has and continues to change and evolve quickly. Red61 took the decision to close our offices and to move all staff into a home working environment. This happened on Monday 16th March, 2020 without any interruption to the delivery of our service.
Our Customer Care and Professional Services teams are already designed for remote working and 24/7 availability. In Australia, our team work out of Adelaide, Melbourne and Sydney; our Canadian team work from two locations around Toronto and members of the UK team spend time on site in the UK, UAE and Australia.
Our technical team are also already split between London and Edinburgh with some work being carried out by 3rd party suppliers outside of the UK. Our hosting environments are all remote.
Our service levels do not change. Red61 has for some time been using the Zoom conferencing platform for meetings, remote training and stand ups with participants from around the world. We use other platforms such as Slack, Zendesk and Jira to communicate quickly and effectively both internally and with clients.
Calls to the UK office will continue to be routed to the correct department, but we would ask clients to communicate through Zendesk in the first instance where possible.
We have taken the decision to only carry out remote training until further notice. Requests for on-site attendance will be reviewed on a case by case basis. Please contact the support or implementation teams to discuss any requirements.
These are difficult and uncertain times for our industry. Red61 will do everything it can to look after the well being of our staff whilst maintaining quality support to our clients. Keep in touch, take care of yourselves and let us know if your plans change.
Tony Davey, CEO